outsource email support services

Email Support

Outsource your customer support channel to an experienced email support services provider, whereby you can de-clutter your customer’s questions, issues and concerns in a one stop solution and always keep your support inbox as well as your customers happy. Email support outsourcing will also help you focus on the core part of your business and being your outsource email support services partner, we will always respond to your customer emails in the quickest time possible with clear and complete answers to reduce follow ups and increase customer satisfaction.
email support tgs

Your Most Efficient Partner

Get specialized support and expertise from a team of experienced professionals and empower your organization with world-class sales and marketing tech.

How we work:

Creation of database:
We will first create a knowledge database of your customers frequently asked questions. This database would be created after discussing your customers’ common requirements in detail.

Regular updation of database:

This database would be regularly updated based on our customers’ interactions with potential customers.

Apart from this, our team would be given in-depth training on our customer’s services, products and processes. This in-depth training equips our team to reply email queries with accurate, clear and complete answers. By answering accurately there are fewer follow-ups and increased customer satisfaction.